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question asked: Mar 22 '11, 9:08 a.m.
question was seen: 3,667 times
last updated: Mar 22 '11, 9:08 a.m.

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Insufficient privileges to view Webservices sessions

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Rogério Ramos da Silva (335●28●27) | asked Mar 22 '11, 9:08 a.m.
Hi all,

After upgrade my RAM version, I couldn't see my actives webservices sessions. When I follow Adminstration -> Tools -> View active web service sessions I got the error below:

User is not authorized to view the status page.

I can't to find the way to give the necessary permissions.

Regards,

Rogrio

3 answers

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Sheehan Anderson (1.2k●4) | answered Mar 22 '11, 9:31 a.m.
JAZZ DEVELOPER
Clear your browser's cache and cookies and try accessing the page again to see if that resolves the issue.

Is this a cluster environment? Are you using single sign on?
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Rogério Ramos da Silva (335●28●27) | answered Mar 22 '11, 1:36 p.m.
Clear your browser's cache and cookies and try accessing the page again to see if that resolves the issue.

Is this a cluster environment? Are you using single sign on?


After clean up the cookies and cache all works fine.

My environment is under a cluster, but not using SSO.

Thanks!
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Rich Kulp (3.6k●3●8) | answered Mar 22 '11, 6:11 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Hi,

If you are working in a multi-server cluster you must turn on SSO. It is
how RAM expects to work.


--
Rich Kulp
Rational Asset Manager developer

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