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Problem about sync RTC with LDAP

James Labrie (18123818) | asked Feb 07 '11, 4:07 a.m.
We have a problem about sync RTC with LDAP.

We used to use Tomcat User DB and we are now trying to use LDAP.
The configuration has been done well, then I ran -syncUsers.

After running -syncUsers, users in LDAP were imported, but those users can not login to RTC.

Also, when the users which were originally created in Tomcat User DB try to login, those users can not login with the password defined in LDAP.
They have to enter the password originally defined in Tomcat User DB.

Please let me know what I should do to use RTC with LDAP properly.


3 answers

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James Labrie (18123818) | answered Feb 08 '11, 3:12 a.m.
Could anyone give me any suggestion?

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Ralph Schoon (61.4k33643) | answered Feb 08 '11, 3:22 a.m.
Hi James,

this sounds as if the synchronization of users have been switched on but LDAP has not been properly enabled in Tomcat since the users are still picking up the tomcat-users.xml passwords. I'd suggest to check the help and try to figure if you have missed something I think I remember changing the tomcat server.xml or the RTC web.xml.



Could anyone give me any suggestion?

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steven armstrong (3662) | answered Feb 14 '11, 4:40 p.m.
Could anyone give me any suggestion?

Have the users been assigned a license?

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