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question asked: Nov 05 '10, 8:40 a.m.
question was seen: 4,433 times
last updated: Nov 05 '10, 8:40 a.m.

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Unable to Save Work Item on Jazz.net

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Gaston Williams (81●12●6) | asked Nov 05 '10, 8:40 a.m.
Today, I'm unable to update a defect in Jazz.net that I created. I was able to add comments and save this defect in the past. However now when I attempt to save with a comment to answer a question from a Jazz developer, I get a message like this:

"Missing required license. An error response was received from the Jazz Team Server Status=400 Message: CRJAZ1848E: To perform the "Save Work Item" operation, your server administrator must assign you one of the following licenses installed on the server..."

Here is a link to the work item I cannot save:
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/117073


I tried to create a new defect for this issue, but I'm unable to do that because of the same error.

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Daniel Cox (426●1●16●8) | answered Nov 05 '10, 10:49 a.m.
There was a serious power outage that took out the jazz.net server and I believe they have not fully recovered from this yet. I see the same behavior as you.
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Gaston Williams (81●12●6) | answered Nov 08 '10, 10:52 a.m.
There was a serious power outage that took out the jazz.net server and I believe they have not fully recovered from this yet. I see the same behavior as you.


Thanks, for letting me know. I tried it again today and it's now working for me.

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