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question asked: Jan 22 '10, 5:03 p.m.
question was seen: 12,492 times
last updated: Mar 21 '14, 3:45 a.m.

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Troubleshooting ClearQuest OSLC CM REST API

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James Leone (136●1●35●13) | asked Jan 22 '10, 5:03 p.m.
Hello,

I am attempt to access CQ through the RTC's OSLC REST API as explained in this article: https://jazz.net/wiki/bin/view/Main/RcmRestCmApi

Just trying to test out simple stuff, like loading a named record. Whenever I do this, I get an error message response like pasted below. Is there any log file or something I can look at to dig deeper? 


<xml> 

<Error>

  <message>CRVAP0279E The server connection needed to perform 'findRecord (CqExUserDb.doFindRecord)' could not be established or terminated before the operation was completed.</message> 

  <statusCode>409</statusCode> 

  <cq>conflict</cq> 

 <Error>

  <message>; nested exception is: java.net.ConnectException: Connection refused</message> 

  <statusCode>409</statusCode> 

 </Error>

</Error>


PS. I am using RTC 2.0.0.2 w/ CQ Bridge pointing to CQ Web 7.1.0.1 and I know the CQ Bridge is working since I associate Work Items with CQ Records.

5 answers

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Rohit Nagamalla (15●1●5) | answered Mar 21 '14, 3:44 a.m.
edited Mar 21 '14, 3:45 a.m.
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Geoffrey Clemm (30.1k●3●30●35) | answered Aug 21 '11, 4:23 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
See www.open-services.net

From the open-services home page:

Open Services for Lifecycle Collaboration (also known as OSLC or Open
Services) is an open community dedicated to breaking down the barriers
between the tools in the product and application lifecycle by making it
easier to use lifecycle tools in combination.

It also shows you how to contribute to, and take advantage of, the OSLC
API's.

Cheers,
Geoff

On 8/21/2011 2:23 PM, thirugangula wrote:
what is OSLC API?

How to work on OSLC API?

Please provide any materia on this.

Thanks in advance.


Cheers....
Thiru
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Thirupathi Gangula (6) | answered Aug 21 '11, 11:27 a.m.
what is OSLC API?

How to work on OSLC API?

Please provide any materia on this.

Thanks in advance.


Cheers....
Thiru
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James Leone (136●1●35●13) | answered Feb 04 '10, 4:45 p.m.
To minimize the number of moving parts, I went ahead and installed CQ Web 7.1.1

I access the OSLC REST API directly against the server hosting that application and things are working as expected.
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Steve Speicher (317●6●5) | answered Feb 04 '10, 9:43 a.m.
JAZZ DEVELOPER
This usually is an issue where some settings are not right or there is an issue with firewall blocking requests to CQ's CM Server.

Since the CQ Bridge is working, you may double check the teamserver.properties file and cmserver settings (there is details in the article you gave). You can validate the CQ Web/CM server is accessible from the RTC server by putting the CM server URL via a browser on the RTC server machine such as:
http://<cmserver>:<cmserver>/TeamWeb/services/Team

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