It's all about the answers!

Ask a question

Can we increase RTC web session timeout ?


1
2
Henrik Westrell (43143) | asked Jan 19 '10, 4:32 a.m.
Hello,
Is there a way to increase the web session timeout ? Similar what you can do with for example CQ Web ? I could not find any appropriate settings under the "advanced properties"section.

Thanks
Henrik

Accepted answer


permanent link
Cathy Xu (390515) | answered Dec 05 '12, 11:08 p.m.
Henrik Westrell selected this answer as the correct answer

Comments
1
Yvo Van Wezemael commented Dec 10 '12, 10:32 a.m.
JAZZ DEVELOPER

The links you provided address the admin console timeout. Does it apply to other (CLM) applications too?

The deployment descriptors define 6 hours, but from the experience of our users the time out is shorter than that.

2 other answers



permanent link
Curtis d'Entremont (1.3k3) | answered Jul 22 '10, 4:27 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
This is configured in the Web server (Tomcat / WebSphere) rather than in the Jazz UI. For example, if you're using Tomcat, it should be in install_dir/jazz/server/tomcat/conf/web.xml, look for this section:

<session-config>
<session-timeout>30</session-timeout>
</session-config>

Comments
Rajat Singh commented Nov 10 '12, 4:14 a.m.

Thanks!! How to increase the timeout session if the application server is WAS?


Cathy Xu commented Dec 04 '12, 3:06 a.m.

This seems not working for me. I posted comments here:
https://jazz.net/forum/questions/86883/web-and-eclipse-timeout

Any advice?


Cathy Xu commented Dec 05 '12, 10:59 p.m.

My tests show that it seems the timeout setting in web.xml deployment descriptor will "overwrite" the timeout setting in install_dir/server/tomcat/conf/web.xml.

http://www-01.ibm.com/support/docview.wss?uid=swg21447983


permanent link
Greg Hodgkinson (2092120) | answered Jul 21 '10, 5:02 a.m.
I have a customer who has asked to do the same thing as Henrik is asking i.e. to extend the session timeout period for the web client.

Is there a supported way of doing this?

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.