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Can we increase RTC web session timeout ?

Henrik Westrell (43143) | asked Jan 19 '10, 4:32 a.m.
Is there a way to increase the web session timeout ? Similar what you can do with for example CQ Web ? I could not find any appropriate settings under the "advanced properties"section.


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Cathy Xu (390515) | answered Dec 05 '12, 11:08 p.m.
Henrik Westrell selected this answer as the correct answer

Yvo Van Wezemael commented Dec 10 '12, 10:32 a.m.

The links you provided address the admin console timeout. Does it apply to other (CLM) applications too?

The deployment descriptors define 6 hours, but from the experience of our users the time out is shorter than that.

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Curtis d'Entremont (1.3k3) | answered Jul 22 '10, 4:27 p.m.
This is configured in the Web server (Tomcat / WebSphere) rather than in the Jazz UI. For example, if you're using Tomcat, it should be in install_dir/jazz/server/tomcat/conf/web.xml, look for this section:


Rajat Singh commented Nov 10 '12, 4:14 a.m.

Thanks!! How to increase the timeout session if the application server is WAS?

Cathy Xu commented Dec 04 '12, 3:06 a.m.

This seems not working for me. I posted comments here:

Any advice?

Cathy Xu commented Dec 05 '12, 10:59 p.m.

My tests show that it seems the timeout setting in web.xml deployment descriptor will "overwrite" the timeout setting in install_dir/server/tomcat/conf/web.xml.

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Greg Hodgkinson (2092120) | answered Jul 21 '10, 5:02 a.m.
I have a customer who has asked to do the same thing as Henrik is asking i.e. to extend the session timeout period for the web client.

Is there a supported way of doing this?

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