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question asked: Jan 19 '10, 4:32 a.m.
question was seen: 13,721 times
last updated: Dec 10 '12, 10:32 a.m.

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Can we increase RTC web session timeout ?

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Henrik Westrell (43●1●4●3) | asked Jan 19 '10, 4:32 a.m.
Hello,
Is there a way to increase the web session timeout ? Similar what you can do with for example CQ Web ? I could not find any appropriate settings under the "advanced properties"section.

Thanks
Henrik

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Cathy Xu (390●5●15) | answered Dec 05 '12, 11:08 p.m.
For WAS,

http://pic.dhe.ibm.com/infocenter/wasinfo/v6r0/index.jsp?topic=%2Fcom.ibm.websphere.express.doc%2Finfo%2Fexp%2Fae%2Ftcon_session_timeout.html
as mentioned in
https://jazz.net/forum/questions/32325/rqm-session-time-out

For WAS 8.0
http://pic.dhe.ibm.com/infocenter/wasinfo/v8r0/topic/com.ibm.websphere.express.doc/info/exp/isc/cons_sessionto.html




Henrik Westrell selected this answer as the correct answer
Comments
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Yvo Van Wezemael commented Dec 10 '12, 10:32 a.m.
JAZZ DEVELOPER

The links you provided address the admin console timeout. Does it apply to other (CLM) applications too?

The deployment descriptors define 6 hours, but from the experience of our users the time out is shorter than that.

2 other answers

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Curtis d'Entremont (1.3k●3) | answered Jul 22 '10, 4:27 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
This is configured in the Web server (Tomcat / WebSphere) rather than in the Jazz UI. For example, if you're using Tomcat, it should be in install_dir/jazz/server/tomcat/conf/web.xml, look for this section:

<session-config>
<session-timeout>30</session-timeout>
</session-config>
Comments
Rajat Singh commented Nov 10 '12, 4:14 a.m.

Thanks!! How to increase the timeout session if the application server is WAS?

Cathy Xu commented Dec 04 '12, 3:06 a.m.

This seems not working for me. I posted comments here:
https://jazz.net/forum/questions/86883/web-and-eclipse-timeout

Any advice?

Cathy Xu commented Dec 05 '12, 10:59 p.m.

My tests show that it seems the timeout setting in web.xml deployment descriptor will "overwrite" the timeout setting in install_dir/server/tomcat/conf/web.xml.

http://www-01.ibm.com/support/docview.wss?uid=swg21447983

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Greg Hodgkinson (209●21●19) | answered Jul 21 '10, 5:02 a.m.
I have a customer who has asked to do the same thing as Henrik is asking i.e. to extend the session timeout period for the web client.

Is there a supported way of doing this?

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