It's all about the answers!

Ask a question

How to restrict permission for Resolution workflow in EWM

Rajat Krishnan (72121) | asked Feb 11 '22, 2:48 a.m.
I have one query related to EWM workitem's workflow permission restriction

Use case :
Currently for close workflow of Problem workitem we have provided "Everyone" access, the permission was given keeping in mind that tester will change the state of resolution to close + Graced-Solved-Duplicate, but now other users apart from tester role are changing the state to close+Invalid to which we want to restrict
So is there any to restrict the user permission so that they cannot change to workflow of resolution to Invalid apart from Graced,Solved and Duplicate?

Thank you

One answer

permanent link
Ralph Schoon (63.3k33646) | answered Feb 11 '22, 3:14 a.m.
edited Feb 11 '22, 6:55 a.m.

 You can control which role can trigger a workflow action in the normal permissions screen. If you only want specific roles to be able to perform specific workflow actions, you have to configure the process and remove the permission to perform the workflow action for the roles that should not be allowed to do it. Also see for hints on the roles and hierarchy related permission mechanics.

I hope the image below is shown:

Your answer

Register or to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.