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question asked: Aug 31 '18, 6:57 a.m.
question was seen: 914 times
last updated: Sep 13 '18, 2:26 p.m.

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User should be able to link Closed work items as Duplicate in RTC

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Aishwarya Deshpande (13●1) | asked Aug 31 '18, 6:57 a.m.

In RTC I need to attach the workitem as duplicate of a workitem which is closed. I am aware that tool does not allow to mark a Defect or CR as duplicate of any other closed CR/Defect. 


But I would appreciate if anyone could provide a workaround for the issue.

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Geoffrey Clemm (30.1k●3●30●35) | answered Sep 13 '18, 2:26 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

I have never had any problem making a workitem a duplicate of a closed workitem.   

Are you using an out-of-the-box process, or one that has been customized?

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