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Error "Personal dashboard cannot be displayed"


Nadra Rafee (45527) | asked Nov 21 '17, 5:48 p.m.

I get the following error message when I navigate to the JTS  personal dashboard in CLM 6.0.4 - in the JavaScript Console

I have already run the following repotools command to apply reindexing:
repotools-jts -reindex all



Object { message: "Unable to load /jts/web/dojo/../../…", stack: "_6@https://clm.example.com:9443/jts…", response: Object, status: 400, responseText: "{"errorMessage":"Service Unavailable\nService Unavailable\nError 503: CRJZS5787E The following RDF index cannot be read or used: internal triple live index.\n Query-based operations do not work, and the application might not work at all. Before you can continue, this issue must be fixed.\r\n","errorClass":"com.ibm.team.repository.common.TeamRepositoryException","errorTrace":["com.ibm.team.dashboard.service.internal.legacy.LegacyDashboardRestService.getLeftNavInfo(LegacyDashboardRestService.java:535)","sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)","sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)","sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)","java.lang.reflect.Method.invoke(Method.java:620)","org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:361)","org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord."[…], xhr: XMLHttpRequest }

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