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question asked: Sep 11 '17, 7:31 a.m.
question was seen: 1,971 times
last updated: Sep 12 '17, 8:08 a.m.

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Why can't we open Testplan via Url with local configuration? Trying to find reason for permission error

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frank grapengiesser (21●7) | asked Sep 11 '17, 7:31 a.m.

Dear all,

When trying to open a test plan with an url like this (local configuration):
https://our.server.com/qm/service/com.ibm.rqm.integration.service.IIntegrationService/resources/ourprojectarea/urn:com.ibm.rqm:testplan:7?oslc_config.context=https://our.server.com/qm/oslc_config/resources/com.ibm.team.vvc.Configuration/_x54_sIo7EeeY3ZG_ZHn1tA

We get the following error message:
{"errorMessage":"CRJAZ1316E The user "username" does not have permission to read item "_SLb5EfvIEeW_g7aHnHYRQA", which has the "ProjectArea" item type.","errorClass":"com.ibm.team.repository.common.PermissionDeniedException"

We can however open the test plan via the Web user interface. We also can open the local configuration. The user has extensive user permissions both on RQM & GC project areas.

It would already help if we knew which item is causing the message: neither project Area nor team area nor test plan nor global or local configuration has this URI (_SLb5EfvIEeW_g7aHnHYRQA).

The syntax of the url is most likely OK as the code that calls this url works on 2 other systems without trouble.

Thank you in advance for any ideas how to solve this problem.

2 answers

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Paul Slauenwhite (8.4k●1●2) | answered Sep 12 '17, 7:23 a.m.
FORUM MODERATOR / JAZZ DEVELOPER

Frank, this would be difficult to diagnose without access to your server.  Please open a PMR (http://www-01.ibm.com/software/rational/support/eps/#CREATE_a_new_PMR_%28Problem_Management_Record%29_ or https://jazz.net/help >> Open a service ticket) for IBM Support to investigate this symptom in your environment.

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frank grapengiesser commented Sep 12 '17, 8:06 a.m.

Thank you Paul for your answer. It looks like we have found the root cause of the problem a moment ago. The project area has been renamed. For Requests like in the example we still need to use the initial name.

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frank grapengiesser (21●7) | answered Sep 12 '17, 8:08 a.m.

It looks like we have found the root cause of the problem a moment ago. The project area has been renamed. For Requests like in the example we still need to use the initial name.

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