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RTC filter and list workitems based on hardware scanning of an object.

Vignesh ramamoorthy Muniyandy (15410) | asked Aug 29 '17, 5:20 a.m.
edited Aug 29 '17, 6:16 a.m.

    I have usecase which I might wonder  whether it is available in RTC. The use case is,
1) Scan an object using Barcode scanner.
2) Show the workitems related to the scanned item value.
3) Workitems should be displayed in RTC web UI, similar to running a query and results get displayed.

If you choose to right extension, how the extension will be invoked, when the object is scanned and how can the extension will list workitems in UI.

Kindly help me to get some information in this topic.

Sachin Nairy commented Aug 20 '20, 6:51 a.m.

 Hello Vignesh, Have you implemented this use case ? 

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Ralph Schoon (63.3k33646) | answered Aug 29 '17, 6:31 a.m.

RTC is for defect/work item management and not for warehouse management.

This is likely not going to be an  extension. You could try to extend the Eclipse client and connect scanner data, I suppose, if you wanted.

Anyway, if you have the work item ID, you can call a browser with the URI of the work item that you can construct from the server URI and the work item ID. E.g.

where is the Public URI of the CCM server and 165455 is the work item ID.

Vignesh ramamoorthy Muniyandy commented Aug 29 '17, 6:51 a.m.

Thanks, Ralph. Yes I do agree RTC could be defect/work item management. But my idea is not to extend RTC API, rather I create my own application(project). Where, say I am going to use plain java api to invoke RTC to show the list of filtered work items.
1) I will read the bar code from scanner in my application.
2) I will invoke RTC by passing the value(could be a value matching an attribute of a workitem).
3) Now, make the RTC to run query using the value I passed to RTC and display the results in web UI, similar to running a query in web UI and displaying it.
I am missing the 3rd point. It could be glad if you assist me how to do the 3rd one.
May be my approach could be wrong. Suggest me a right one, if this is possible.


Ralph Schoon commented Aug 29 '17, 7:19 a.m.

Go here:

Search for "query" and "expression"

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