Why does report builder not display a users project areas where they are a member after changing their email address?
When a user changes their email address in the CLM Rational tools - it affects the Limit Scope project area list in Report Builder. They only get a list of open projects. All projects where they are a member - no longer populate in the Limit Scope section.
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Accepted answer
Report builder can report against data coming from multiple Jazz Team Servers. The same user can have different user ids in each Jazz Team Server instance. So a user id cannot uniquely identify a user. The Email address is more suitable for that purpose. Report builder finds the Email address of a user from the data warehouse as it may not have access to all the Jazz Team Servers in the system. Data in the Data Warehouse is not live. One way to fix this, is to schedule the DCC ODS jobs more frequently. May be run them every 1 hour. But please do not re-schedule the data-mart jobs. Those should only run once a day. Aaron Cabrera selected this answer as the correct answer
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One other answer
Hello Aaron,
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