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question asked: Aug 18 '17, 6:16 a.m.
question was seen: 556 times
last updated: Aug 21 '17, 3:05 a.m.

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Unable to create work item in to RTC

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Saumya Gupta (29●4●31) | asked Aug 18 '17, 6:16 a.m.

 Hi,


When i am trying to make any change or create anything like workitem then it creates error while saving.

Error code : CRJAZ0098E

It would appreciate for the help!!

Advance Thanks!! 

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Ian Wark (797●1●35●50) | answered Aug 21 '17, 3:05 a.m.

I found one technote:

Service Failing Error related to ContentService
http://www.ibm.com/support/docview.wss?uid=swg21447680

If that doesn't help. Please provide more information.
What version of RTC are you using? What server platform? Can any other client (Eclipse or Web UI) save a WI? Or are all users affected? When did it stop working? etc..

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