It's all about the answers!

Ask a question

How do I install RTC Client 5.02 on a Mac?


Roberta Hennessey (1111) | asked Jul 25 '17, 1:46 p.m.
<style> &lt;!-- /* Font Definitions */ @font-face {font-family:&quot;Cambria Math&quot;; panose-1:2 4 5 3 5 4 6 3 2 4; mso-font-charset:0; mso-generic-font-family:auto; mso-font-pitch:variable; mso-font-signature:-536870145 1107305727 0 0 415 0;} @font-face {font-family:Calibri; panose-1:2 15 5 2 2 2 4 3 2 4; mso-font-charset:0; mso-generic-font-family:auto; mso-font-pitch:variable; mso-font-signature:-536870145 1073786111 1 0 415 0;} /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-unhide:no; mso-style-qformat:yes; mso-style-parent:&quot;&quot;; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Calibri; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:&quot;Times New Roman&quot;; mso-bidi-theme-font:minor-bidi;} a:link, span.MsoHyperlink {mso-style-priority:99; color:#0563C1; mso-themecolor:hyperlink; text-decoration:underline; text-underline:single;} a:visited, span.MsoHyperlinkFollowed {mso-style-noshow:yes; mso-style-priority:99; color:#954F72; mso-themecolor:followedhyperlink; text-decoration:underline; text-underline:single;} .MsoChpDefault {mso-style-type:export-only; mso-default-props:yes; font-family:Calibri; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:Calibri; mso-fareast-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:&quot;Times New Roman&quot;; mso-bidi-theme-font:minor-bidi;} @page WordSection1 {size:8.5in 11.0in; margin:1.0in 1.0in 1.0in 1.0in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.WordSection1 {page:WordSection1;} --&gt; </style>

https://jazz.net/downloads/rational-team-concert/releases/5.0.2/RTC-Client-Mac64-5.0.2.zip#

 

Trying to install the RTC CLIENT for a mac from here in JAZZ.
https://jazz.net/downloads/rational-team-concert/releases/5.0.2/RTC-Client-Mac64-5.0.2.zip#

Eclipse executable launcher is unable to locate its companion shared library

is the error. IT Help helped me install Java 6 as instructed during install, but IT Help does not (nor Jazz) help is not familiar with this on a mac.

Bobbi Hennessey
bhennessey@us.ibm.com
978-835-4282

Mac Book Pro   RTC Client 5.0.2

 

Unable to input ticket - in Jazz

One answer



permanent link
Donald Nong (14.4k314) | answered Jul 25 '17, 9:56 p.m.

I can't remember what I did to the existing copy of RTC 5.0.2 on my Mac and it works for me. But if I extract a new copy from the zip file, I see the same problem as you did. You can follow the steps in the accepted answer in the below post for the time being. If I figure out what changes are required, I will post back here.
https://jazz.net/forum/questions/240956/rtc-604-client-crashes-on-mac-os-x-10125

Your answer


Register or to post your answer.