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question asked: May 23 '17, 3:35 a.m.
question was seen: 407 times
last updated: May 26 '17, 1:35 a.m.

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CLM5.0.2 not working after windows update

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Nada Loutfallah (1●5●12) | asked May 23 '17, 3:35 a.m.
 Hi,

We have CLM5.0.2 fix12 and SQL db 2012 on Windows 2008.
After updating the windows to the latest fix the following error appear when we try to open ccm link:
From IE: Turn on SSL3.0, TLS1.0, TLS1.1 and TLS1.2 
From Chrome: clmserver uses an unsupported protocol. error_ssl_version_or_cipher_mismatch

Note that Tomcat has been started and we try to enable the SSL on the browser and the problem still appear.
How I can solve my problem.

Thanks

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Ralph Schoon (63.1k●3●36●46) | answered May 24 '17, 10:56 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Please see https://jazz.net/help-dev/clm/topic/com.ibm.jazz.install.doc/topics/c_support_nist_sp800-131.html on how to get TLS 1.2 enabled on the servers.

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Nada Loutfallah commented May 26 '17, 1:35 a.m.

 Thanks 

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