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Why do reports fail to display in rtc 6.0.3 rich client in new repository


Bill Taylor (1441534) | asked Apr 27 '17, 1:51 p.m.

I have installed RTC 6.0.3 and created a new repository, but when I try to run a built-in report in the thick client, I get the message "This program cannot display the webpage". Can anyone help?

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Donald Nong (14.5k414) | answered May 02 '17, 2:42 a.m.

It works for me.

When you use the thick client, you basically use the Eclipse internal web browser to render the report. To verify the browser, you can follow the steps below.
1. Go go Window > Show View.
2. Choose General > Internal Web Browser.
3. Access any web sites, in particular RTC, in the internal web browser and see if it works correctly.


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Bill Taylor commented May 02 '17, 7:09 a.m.

Thanks for the response. I followed your suggestion but it gives the same result. It still works fine with Eclipse client 5.0.2 but not 6.0.3. It can display external sites (such as Google) but not RTC. When I first accessed the RTC in a browser (Firefox), it complained the web site had not been set up properly and I had to add an exception. Maybe, this is the problem here? Is there a workaround?

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