It's all about the answers!

Ask a question

automatic subscriptions of workitems.

Manju Gowda (37110) | asked Oct 14 '16, 3:30 a.m.
Hello All,

We are using RTC 6.0.2 and exploring advance customization options.

Currently we have a business use case for automatic subscriptions of

Is it possible in RTC to customize a way where everytime a new workitem
is created, the user is automatically subscribed to it ?

We do not want to keep default subscribers as the user might differ
from one workitem to another.

One thought is if a user creates a personal query with certain
conditions(eg: Type:Defect,Summary:xyz)

This would return the defects which part of xyz.

Now when a new defect is raised which satisfies the above conditions,
then the user should automatically be notified via e-mail.

Please suggest the possibilites available.

Thanks in Advance,

One answer

permanent link
Miguel Tomico (5001423) | answered Oct 14 '16, 4:00 a.m.

Develop a follow-up action triggered when saving work items. See

Your answer

Register or to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.