Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Receiving Error code CRJAZ1687E for RTC client version 4.0.2

The server is Microsoft OS 2012 running CLM 6.0.2 and the workstation is running windows 7.  The URI is correct. Installed Client on several other systems and had no problem connecting.

Unable to connect  teamRepository=https://server.com/ccm/

userId=djkirkp

userName=Dennis Kirkpatrick

projectAreaName=Sample Development Scrum Project (Development)connect to the server with URI( https://server .com/ccm/ ) This can happen if you have supplied an incorrect URI or if the server is down.

Suggestions.

0 votes



One answer

Permanent link
Which client?

And by the way, you will not be able to access the RTC 6.0.2 Server with ANY 4.0.2 client - ever. We only allow N-1 compatibility.

https://rsjazz.wordpress.com/2013/07/09/new-version-and-now-experiences-with-sdk-and-plain-java-api-across-tool-versions/

The RTC Development Team attempts to provide N-1 compatibility from client to server. This means, the RTC Server should be compatible with clients with lower minor version numbers and 1 Major version number. This is handled in the server as mentioned above. Looking at RTC 4.x it should be possible to access the 4.x server with clients of smaller 4.x versions down to a 3.x client (N-1).

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 7,486

Question asked: Sep 29 '16, 9:16 a.m.

Question was seen: 2,621 times

Last updated: Sep 29 '16, 10:21 a.m.

Related questions
Confirmation Cancel Confirm