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Cannot Get Rid of "CRJAZ1992E The "com.ibm.team.gc.sdk.service.GlobalConfigurationSdk.GlobalConfigurationCacheUpdateTask" task could not be completed and is now unscheduled."


Rob Olsen (3511852) | asked Jul 13 '16, 4:52 p.m.
edited Aug 04 '16, 12:39 a.m. by Geoffrey Clemm (30.1k33035)

I did on a search on the Forum and found a reference to the same problem I am seeing.  Global Configuration was loaded on a 6.0.1 environment but was not enabled.  I keep getting the error message above in the diagnostics.  I found the following Forum Message related to this:

 https://jazz.net/forum/questions/219800/where-does-crjaz1992e-globalconfigurationcacheupdatetask-task-could-not-be-completed-come-from

I followed both of the recommendations (settings to "false" and "-1") and reran the diagnostics but continue to get the same error.  Any other recommendations?

Is this message coming from the jts.log file?  If so, should I wipe out the jts.log and restart?

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Ralph Schoon (63.1k33645) | answered Jul 14 '16, 2:42 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
I would contact support if this is an issue for you.

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