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602 setup for non-https : Invalid path to authentication servlet.: /

Norman Dignard (356688168) | asked Jul 12 '16, 10:39 a.m.

Anyone come across this and how to resolve?

We have 2 issues with the same problem:

- doing a server 602 upgrade from 502 after doing a server rename (change to http , new name & port)

- standing up a new http server.

In both cases we get to the login screen, enter admin creds  then we get the error in the browser. Are there some additional 602 changes required to support this?

Our a new install we're standing up another 602 CLM server on windows 2012 R2 a non-http server.

Using the default install, we can log in to jts/setup to configure the server.  It however does not allow setting a URI of http nor to an name different then the host. 


Windows host name: vm-jazz-tb2.deveng.local

JAZZ URI we want to use:

 Added to the localhosts hosts file:

<Serverip>        (also tried http:// )

Removed DNS pointers in network setting.

When we use for the URI - the test connection fails and we get an error and cannot proceed in setup.

Assuming https setting causing some issue , we basically followed the server rename process - adding disableSecureCookies=true value to server.startup  and changing each apps (jts, ccm, qm & rm) web.xml from confidential to none and restarting the server.

On login we get the invalid path message in the browser (in both IE & firefox on the local host)

For our 602 upgrade, after the 502 server rename we could login and access user data. In 602 post migration, we get the same error. Ran through server rename operations for 602 and all affected files has been changed but the error persists.


One answer

permanent link
Donald Nong (14.5k414) | answered Jul 12 '16, 9:18 p.m.
Some steps are required to let CLM run with non-secure connections, as shown in the below document.

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