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question asked: Apr 15 '16, 10:19 a.m.
question was seen: 3,338 times
last updated: Apr 15 '16, 10:32 a.m.

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Error accessing RTC application. com.ibm.team.repository.service.compatibility.util.http.

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Arun K Sriramaiah (3.2k●1●31●77) | asked Apr 15 '16, 10:19 a.m.
edited Apr 15 '16, 10:29 a.m.

In RTC 6.0.1 application. Trying to migrate WAS liberty use registry to LDAP registry. Migrated from WAS liberty to LDAP registry.

All the Application are registered & listed in JTS\Admin page. But when we try  to access the ccm\web or ccm\admin, we get the below error message in web page.

"errorMessage":"com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient$RestCommunicationException: Forbidden","errorClass":"java.lang.RuntimeException","errorTrace":["com.ibm.team.repository.service.compatibility.discovery.internal.CompatibilityFriendsService$MergedFriendsConfigStorage.getFriends(CompatibilityFriendsService.java:85)","com.ibm.team.jfs.app.friendsconfig.AbstractFriendsConfigStorage.getFriends(AbstractFriendsConfigStorage.java:194)","com.ibm.team.jfs.app.friendsconfig.FriendsConfig.getFriends(FriendsConfig.java:635)","com.ibm.team.jfs.app.friendsconfig.FriendsConfig.getFriends(FriendsConfig.java:622)","net.jazz.ajax.service.internal.Friends.getFriends(Friends.java:23)","net.jazz.ajax.service.internal.DynamicResources$FriendDomains.friendDomains(DynamicResources.java:171)","net.jazz.ajax.service.internal.DynamicResources$FriendDomains.internalRefresh(DynamicResources.java:183)","net.jazz.ajax.servlets.ResourceGraph.process(ResourceGraph.java:247)",


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Arun K Sriramaiah commented Apr 15 '16, 10:30 a.m.

Note: but ccm/scr its working fine. ava:620)

Arun K Sriramaiah commented Apr 15 '16, 10:32 a.m.

In CCM.log..

ccm: AsynchronousTaskRunner-2 @@ 12:37] ERROR ervice.compatibility.internal.mailer.MailerService  - CRJAZ2513E The email cannot be sent to the Jazz Team Server.
com.ibm.team.repository.common.TeamRepositoryException: com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient$RestCommunicationException: Forbidden
    at com.ibm.team.repository.service.internal.discovery.FriendsService.getFriendMatchForOauthDomain(FriendsService.java:1042)
    at sun.reflect.GeneratedMethodAccessor589.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
    at java.lang.reflect.Method.invoke(Method.java:620)


Arun K Sriramaiah commented Apr 15 '16, 10:32 a.m.

Caused by: java.lang.RuntimeException: com.ibm.team.repository.service.compatibility.util.http.CrossServerHttpClient$RestCommunicationException: Forbidden
    at com.ibm.team.repository.service.compatibility.discovery.internal.CompatibilityFriendsService$MergedFriendsConfigStorage.getFriends(CompatibilityFriendsService.java:85)
    at  om.ibm.team.jfs.app.friendsconfig.AbstractFriendsConfigStorage.getFriendMatchForOauthDomain(AbstractFriendsConfigStorage.java:143)

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Arun K Sriramaiah (3.2k●1●31●77) | answered Apr 15 '16, 10:28 a.m.
Verified all the application has registered correctly under JTS and Discover URL working fine for all the applications.

Note: Due to the WAS liberty user registry migration to LDAP. all the functional users were archived.

 eg: ccm_user has unarchived and all the applications are back and working fine.

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