It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Follow this question
Question details

×42,787
×188
×8
×1

question asked: Feb 18 '16, 2:05 a.m.
question was seen: 2,826 times
last updated: Mar 20 '16, 1:10 p.m.

Related questions

FAQ - How this Forum works

Validation between RTC and HP Service manager after the integration.

0
Rajiv Gandhi (34●7●12) | asked Feb 18 '16, 2:05 a.m.

Dear All,

 

We are planning to integrate RTC with HPSM(HP Service Manager) tool for project improvement. Before integration, I would like to know the following.

 

·         When the RTC user enter the number into “Incident Number” attribute/field in defect workitem, RTC should validate the number with HPSM APIs/database whether this number is already existing or not. If the number is not existing in HPSM APIs/database, RTC should not allow to enter the number into “Incident Number” attribute/field in defect workitem.

 

Please let me know the above feature is possible or not once RTC integrated with HPSM.

 

Thanks & Regards

RajivGandhi

Comments
Abraham Sweiss commented Feb 26 '16, 8:27 a.m.

Can we get more specifics on how the integration will be accomplished?

One answer

Most liked answers ↓|Newest answers|Oldest answers

0
permanent link
Girish Chandra P (85●32●46) | answered Mar 20 '16, 1:10 p.m.
Yes this is possible .You may develop the integration on the usecase required.You may use REST APi's or RTC SDK to develop depending on your use cases.

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.