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question asked: Feb 01 '16, 9:44 a.m.
question was seen: 2,855 times
last updated: Feb 01 '16, 9:46 a.m.

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OAuthTokenRequestFailedException after log out from Data Collection Component

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Krzysztof Kaźmierczyk (7.4k●3●74●103) | asked Feb 01 '16, 9:44 a.m.
After log out from IBM Data Collection Component (DCC) I see the following error message: 
"errorClass":"com.ibm.team.jfs.app.oauth.OAuthTokenRequestFailedException","errorCode":500,"errorTraceMarshall"

Here is the full error message: 
{"errorClass":"com.ibm.team.jfs.app.oauth.OAuthTokenRequestFailedException","errorCode":500,"errorTraceMarshall":[{"errorTraceFileName":"OAuthHelper.java","errorTraceClassName":"com.ibm.team.jfs.app.oauth.OAuthHelper","errorTraceMethodName":"getRequestToken","errorTraceLineNumber":2256},{"errorTraceFileName":"OAuthHelper.java","errorTraceClassName":"com.ibm.team.jfs.app.oauth.OAuthHelper","errorTraceMethodName":"getRequestTokenFromProvider","errorTraceLineNumber":1020},{"errorTraceFileName":"OAuthHelper.java","errorTraceClassName":"com.ibm.team.jfs.app.oauth.OAuthHelper","errorTraceMethodName":"updateAuthResponse","errorTraceLineNumber":1445},{"errorTraceFileName":"OAuthHelper.java","errorTraceClassName":"com.ibm.team.jfs.app.oauth.OAuthHelper","errorTraceMethodName":"updateResponseForAuthentication","errorTraceLineNumber":1429},{"errorTraceFileName":"DelegatedAuthHandlerService.java","errorTraceClassName":"com.ibm.team.repository.service.internal.compatibility.auth.DelegatedAuthHandlerService","errorTraceMethodName":"requestOAuthAuthorization","errorTraceLineNumber":422},{"errorTraceFileName":"DelegatedAuthHandlerService.java","errorTraceClassName":"com.ibm.team.repository.service.internal.compatibility.auth.DelegatedAuthHandlerService","errorTraceMethodName":"handleRedirectedLogin","errorTraceLineNumber":73},
...

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Krzysztof Kaźmierczyk (7.4k●3●74●103) | answered Feb 01 '16, 9:46 a.m.
The issue was caused by not clearing the cache after upgrading from older DCC version. Upgrading DCC requires clearing a web browser cache.

Clearing web browser cache resolved the problem.

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