It's all about the answers!

Ask a question

Unable to logon after several unsuccessful attempts


Taki Nakajo (1.1k2846) | asked Oct 27 '15, 8:56 p.m.
I am not able to logon anymore after several unsuccessful attempts. The userid seems locked, so how do I unlock?

System Environment: RTC 5.0.2 / Apache Tomcat 7.0.59 / Default user management

One answer



permanent link
Taki Nakajo (1.1k2846) | answered Oct 27 '15, 9:01 p.m.
With the default tomcat setting, the user will be locked out for 300 seconds after 5 unsuccessful attempts. You need to wait for 300 seconds at least.


Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.