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How do I upgrade my version of JTS with RTC?


Parker Sims (111) | asked Oct 23 '15, 1:21 p.m.
 I am in the process of updating my JTS, because it no longer works in my dev environment. The JTS that is currently installed is 4.0.4.

I have downloaded the 5.0.1 .zip from https://jazz.net/downloads/rational-team-concert/releases/5.0.  When I run launchpad.exe, the Rational solution for Collaborative Lifecycle Management window pops up. Then I navigate to Install the Server > Express Installation. When I click Install Jazz Team Server, the trial license keys, and the applications., IBM Installation Manager pops up, then I get this error:
The com.ibm.team.install.jfs.app.jts package specified in the C:\Users\IBM_ADMIN\Downloads\CLM-Web-Installer-Win-5.0 (2)\im\win32.win32.x86_64\install-server.xml file cannot be found.
The com.ibm.team.install.jfs.app.product-clm package specified in the C:\Users\IBM_ADMIN\Downloads\CLM-Web-Installer-Win-5.0 (2)\im\win32.win32.x86_64\install-server.xml file cannot be found.
The com.ibm.team.install.jfs.app.rtc package specified in the C:\Users\IBM_ADMIN\Downloads\CLM-Web-Installer-Win-5.0 (2)\im\win32.win32.x86_64\install-server.xml file cannot be found.
The com.ibm.team.install.jfs.app.rdm package specified in the C:\Users\IBM_ADMIN\Downloads\CLM-Web-Installer-Win-5.0 (2)\im\win32.win32.x86_64\install-server.xml file cannot be found.
The com.ibm.team.install.jfs.app.rqm package specified in the C:\Users\IBM_ADMIN\Downloads\CLM-Web-Installer-Win-5.0 (2)\im\win32.win32.x86_64\install-server.xml file cannot be found.
  The com.ibm.team.install.jfs.app.jts package specified in the C:\Users\IBM_ADMIN\Downloads\CLM-Web-Installer-Win-5.0 (2)\im\win32.win32.x86_64\install-server.xml file cannot be found.
  The com.ibm.team.install.jfs.app.product-clm package specified in the C:\Users\IBM_ADMIN\Downloads\CLM-Web-Installer-Win-5.0 (2)\im\win32.win32.x86_64\install-server.xml file cannot be found.
  The com.ibm.team.install.jfs.app.rtc package specified in the C:\Users\IBM_ADMIN\Downloads\CLM-Web-Installer-Win-5.0 (2)\im\win32.win32.x86_64\install-server.xml file cannot be found.
  The com.ibm.team.install.jfs.app.rdm package specified in the C:\Users\IBM_ADMIN\Downloads\CLM-Web-Installer-Win-5.0 (2)\im\win32.win32.x86_64\install-server.xml file cannot be found.
  The com.ibm.team.install.jfs.app.rqm package specified in the C:\Users\IBM_ADMIN\Downloads\CLM-Web-Installer-Win-5.0 (2)\im\win32.win32.x86_64\install-server.xml file cannot be found.

And cannot proceed with my download. Please help, as I cannot continue my time sensitive dev work until I get this server upgraded and running.
 

Comments
Kevin Ramer commented Oct 23 '15, 2:48 p.m.

I've seen this happen with another package I wanted to install ( 4.0.x on zLinux ).  I couldn't do with the Web Installer, I had to spend the hours downloading the installer bundle.


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permanent link
Tamisha Thompson (41) | answered Oct 25 '15, 3:36 p.m.
Yes, I would agree with Kevin's comment. The easiest way to avoid this message is to to download the full Installation package for CLM.

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