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question asked: Oct 22 '15, 3:35 p.m.
question was seen: 3,258 times
last updated: Oct 22 '15, 3:59 p.m.

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What to do When users try to deploy custom plugin but with failure?

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Rula Danno (11●1●3) | asked Oct 22 '15, 3:35 p.m.
Applying custom plugin and it causes a failure which in return doesn't get the custom plugin to be installed.. What to do?

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Ralph Schoon (63.1k●3●36●46) | answered Oct 22 '15, 3:58 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited Oct 22 '15, 3:59 p.m.
See: https://rsjazz.wordpress.com/2014/06/12/is-the-extension-deployed-how-can-i-redeploy/
Also make sure it runs on Jetty. See: https://rsjazz.wordpress.com/2015/09/30/learning-to-fly-getting-started-with-the-rtc-java-apis/
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Rula Danno (11●1●3) | answered Oct 22 '15, 3:36 p.m.
Try the following steps to resolve the failure :

1. Stop the server
2. Make sure that all the custom plugin files are removed from jazz_home
3. Delete server cache
Tomcat:
- Delete ccm_war folder from %JazzTeamServer_DIR%\server\tomcat\work\Catalina\localhost\
WebSphere:
- Delete ccm_war folder from %WebSphere_DIR%\AppServer\profiles\<app_server>\temp\<node>\<server>\
4. Restart the server

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