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question asked: Aug 26 '15, 3:14 a.m.
question was seen: 2,634 times
last updated: Aug 26 '15, 4:55 p.m.

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Unknown name for file when searching for locks in RTC

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satish chandra (11●19●21) | asked Aug 26 '15, 3:14 a.m.

Hi,

We are using RTC 4.0.4, when we look via RTC webclient to Source Control >> Advanced Search.
 And then we select to search for Locks in the Production Stream, We find in the result-overview that I have locked 2 files of which the name is <unknown>
Can you please let us know how to resolve it

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Arun K Sriramaiah commented Aug 26 '15, 3:32 a.m.

Hi Satish,

Can you verify the history of the file and annotate file details for getting the user last update information.

With Project Admin Access, you can unlock the file ?

Whats your expectation out of the situation.

Regards,
Arun.

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satish chandra (11●19●21) | answered Aug 26 '15, 4:55 p.m.
Arun,

Thanks for the reply. 
Its not for unlocking the files,but  Why the file names are unknown,what could be the reason

Thanks,
Satish.

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