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Error when navigating to ccm/web


satish chandra (111321) | asked Aug 13 '15, 5:35 p.m.

Hi,

We have recently upgraded to RTC 5.0.2, When I navigate to https://syst-rtc.colruyt.int/ccm/webm, I get the error
"The address you are trying to reach is invalid.Redirecting to project list" then it redirects to projects list.
I also see the following exception
2015-08-13 10:36:49,630 [WebContainer : 20 @@ 21:10 <unauthenticated> <Initial Page Load@c0aa3c31-e7e8-43aa-8594-8c8373828a3b> /ccm/auth/authrequired] ERROR net.jazz.ajax.service.internal.http.ProxyServlet    - GET https://syst-rtc.colruyt.int/ccm/proxy
?uri=https%3A%2F%2Fsyst-rtcjts.colruyt.int%2Fjts%2Fdiscovery%3Ftype%3Dhttp%253A%252F%252Fjazz.net%252Fns%252Fui%2523HomeMenu%26scope%3DincludeExternal&dojo.preventCache=1439455009549HEADER: X-jazz-downstream-auth-client-level = 4.0
HEADER: Accept = application/rdf+xml
HEADER: x-com-ibm-team-scenario = d7020403-41de-4a4e-85fd-3b1cae09a10e;name=ccm.web/Log%20In;extras=/ccm/web
HEADER: Content-Type = application/x-www-form-urlencoded
HEADER: X-Requested-With = XMLHttpRequest
HEADER: Referer = https://syst-rtc.colruyt.int/ccm/web
HEADER: Accept-Language = en-IN
HEADER: Accept-Encoding = gzip, deflate
HEADER: User-Agent = Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
HEADER: Host = syst-rtc.colruyt.int
HEADER: Cookie = com_ibm_team_process_web_ui_internal_admin_projects_ProcessTree_0SaveSelectedCookie=%2F3; net-jazz-ajax-cookie-rememberUserId=; JazzFormAuth=Form; fontSize=fontme; f_logon_info=true|false|false|null; LtpaToken2=it+...Y8=; IV=WxcoKISUjW4rLNNI9pr4dA==; UN=XJgdiWFNMNZLLuNk6uE8YA==; TS=xC8R8tjrc7haEr0JpnT3ntsa3NiOZxIpO7oxIm9D5g13FfynW9mhVjCgt7BdF47Y; ibmredirect=empty; p_tabPageURL=/wps/myportal/intranet/portaal/welkom/!ut/p/a1/04_Sj9CPykssy0xPLMnMz0vMAfGjzOJDXCzMXIzcTA39fZxNDDxDDVwMzS3cDA2cDfXD9aPASpzdHT1MzH0MDNz9gpwNPE2cTIw83J2MDDyNoQoMcABHA_2C7OxAANZAozE!/dl5/d5/L2dJQSEvUUt3QS80SmlFL1o2X1REODZEMkY1MU9MQzQwSVUwRDE3OEYxMEMx/; x-com-ibm-team-scenario=d7020403-41de-4a4e-85fd-3b1cae09a10e%3Bname%3Dccm.web%2FLog%20In%3Bextras%3D%2Fccm%2Fweb; LtpaToken2=Zzh...tI=; JSESSIONID=000...:-1
HEADER: $WSCS = RC4-SHA
HEADER: $WSIS = true
HEADER: $WSSC = https
HEADER: $WSPR = HTTP/1.1
HEADER: $WSRA = 10.103.66.155
HEADER: $WSRH = 10.103.66.155
HEADER: $WSSN = syst-rtc.colruyt.int
HEADER: $WSSP = 443
HEADER: $WSSI = ftgAADlisKfAhgUV0BT2bCRX6Y5YWFhYG1fMVQAAJ2s=
HEADER: Surrogate-Capability = WS-ESI="ESI/1.0+"
HEADER: _WS_HAPRT_WLMVERSION = -1
Parameter: uri = [https://syst-rtcjts.colruyt.int/jts/discovery?type=http%3A%2F%2Fjazz.net%2Fns%2Fui%23HomeMenu&scope=includeExternal]
Parameter: dojo.preventCache = [1439455009549]

org.eclipse.core.runtime.AssertionFailedException: null argument:The local application's root services could not be fetched, contained invalid content, or was missing the required entry for jfs:oauthDomain
 at org.eclipse.core.runtime.Assert.isNotNull(Assert.java:85)
 at net.jazz.ajax.service.auth.RemoteUser.<init>(RemoteUser.java:42)
 at net.jazz.ajax.service.auth.ContainerRemoteUser.<init>(ContainerRemoteUser.java:27)
 at net.jazz.ajax.service.auth.ContainerRemoteUser.create(ContainerRemoteUser.java:51)
 at net.jazz.ajax.service.auth.RemoteUser.forRequest(RemoteUser.java:82)
 at net.jazz.ajax.service.auth.AuthenticatingClientService.getRemoteUser(AuthenticatingClientService.java:153)
 at net.jazz.ajax.service.internal.http.ProxyServlet.service(ProxyServlet.java:38)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
 at net.jazz.ajax.servlets.LoggingHttpServlet.service(LoggingHttpServlet.java:35)
 at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
 at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
 at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:60)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
 at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
 at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1230)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:779)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
 at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
 at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
 at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
 at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
 at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:960)
 at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1064)
 at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87)
 at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:914)
 at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662)
 at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:453)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:515)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:306)
 at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:84)
 at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
 at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
 at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
 at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
 at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
 at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
 at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
 at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1702)
2015-08-13 10:36:49,709 [WebContainer : 3 @@ 14:09 <unauthenticated> <Initial Page Load@f2dafb85-3ebf-4fbb-9fff-d48fa26d24cb> /ccm/auth/authfailed] ERROR net.jazz.ajax.service.internal.http.ProxyServlet    - GET https://syst-rtc.colruyt.int/ccm/proxy
?uri=https%3A%2F%2Fsyst-rtcjts.colruyt.int%2Fjts%2Fdiscovery%3Ftype%3Dhttp%253A%252F%252Fjazz.net%252Fxmlns%252Ffoundation%252F1.0%252FLicenseInfoExpiration%26scope%3DincludeExternal&dojo.preventCache=1439455009596HEADER: X-jazz-downstream-auth-client-level = 4.0
HEADER: Accept = application/rdf+xml
HEADER: x-com-ibm-team-scenario = d7020403-41de-4a4e-85fd-3b1cae09a10e;name=ccm.web/Log%20In;extras=/ccm/web
HEADER: Content-Type = application/x-www-form-urlencoded
HEADER: X-Requested-With = XMLHttpRequest
HEADER: Referer = https://syst-rtc.colruyt.int/ccm/web
HEADER: Accept-Language = en-IN
HEADER: Accept-Encoding = gzip, deflate
HEADER: User-Agent = Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
HEADER: Host = syst-rtc.colruyt.int
HEADER: Cookie = com_ibm_team_process_web_ui_internal_admin_projects_ProcessTree_0SaveSelectedCookie=%2F3; net-jazz-ajax-cookie-rememberUserId=; JazzFormAuth=Form; fontSize=fontme; f_logon_info=true|false|false|null; LtpaToken2=it+...Y8=; IV=WxcoKISUjW4rLNNI9pr4dA==; UN=XJgdiWFNMNZLLuNk6uE8YA==; TS=xC8R8tjrc7haEr0JpnT3ntsa3NiOZxIpO7oxIm9D5g13FfynW9mhVjCgt7BdF47Y; ibmredirect=empty; p_tabPageURL=/wps/myportal/intranet/portaal/welkom/!ut/p/a1/04_Sj9CPykssy0xPLMnMz0vMAfGjzOJDXCzMXIzcTA39fZxNDDxDDVwMzS3cDA2cDfXD9aPASpzdHT1MzH0MDNz9gpwNPE2cTIw83J2MDDyNoQoMcABHA_2C7OxAANZAozE!/dl5/d5/L2dJQSEvUUt3QS80SmlFL1o2X1REODZEMkY1MU9MQzQwSVUwRDE3OEYxMEMx/; x-com-ibm-team-scenario=d7020403-41de-4a4e-85fd-3b1cae09a10e%3Bname%3Dccm.web%2FLog%20In%3Bextras%3D%2Fccm%2Fweb; LtpaToken2=Zzh...tI=; JSESSIONID=000...:-1
HEADER: $WSCS = RC4-SHA
HEADER: $WSIS = true
HEADER: $WSSC = https
HEADER: $WSPR = HTTP/1.1
HEADER: $WSRA = 10.103.66.155
HEADER: $WSRH = 10.103.66.155
HEADER: $WSSN = syst-rtc.colruyt.int
HEADER: $WSSP = 443
HEADER: $WSSI = ftgAADlisKfAhgUV0BT2bCRX6Y5YWFhYG1fMVQAAJ2s=
HEADER: Surrogate-Capability = WS-ESI="ESI/1.0+"
HEADER: _WS_HAPRT_WLMVERSION = -1
Parameter: uri = [https://syst-rtcjts.colruyt.int/jts/discovery?type=http%3A%2F%2Fjazz.net%2Fxmlns%2Ffoundation%2F1.0%2FLicenseInfoExpiration&scope=includeExternal]
Parameter: dojo.preventCache = [1439455009596]

org.eclipse.core.runtime.AssertionFailedException: null argument:The local application's root services could not be fetched, contained invalid content, or was missing the required entry for jfs:oauthDomain
 at org.eclipse.core.runtime.Assert.isNotNull(Assert.java:85)
 at net.jazz.ajax.service.auth.RemoteUser.<init>(RemoteUser.java:42)
 at net.jazz.ajax.service.auth.ContainerRemoteUser.<init>(ContainerRemoteUser.java:27)
 at net.jazz.ajax.service.auth.ContainerRemoteUser.create(ContainerRemoteUser.java:51)
 at net.jazz.ajax.service.auth.RemoteUser.forRequest(RemoteUser.java:82)
 at net.jazz.ajax.service.auth.AuthenticatingClientService.getRemoteUser(AuthenticatingClientService.java:153)
 at net.jazz.ajax.service.internal.http.ProxyServlet.service(ProxyServlet.java:38)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
 at net.jazz.ajax.servlets.LoggingHttpServlet.service(LoggingHttpServlet.java:35)
 at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
 at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
 at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:60)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
 at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
 at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1230)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:779)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
 at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
 at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
 at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
 at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
 at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:960)
 at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1064)
 at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87)
 at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:914)
 at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662)
 at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:453)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:515)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:306)
 at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:84)
 at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
 at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
 at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
 at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
 at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
 at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
 at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
 at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1702)
2015-08-13 10:36:52,791 [WebContainer : 8 @@ 14:09 <unauthenticated> <Initial Page Load@df3a96d3-076c-4d1e-abf4-f7ddeba3531c> /ccm/auth/authrequired] ERROR net.jazz.ajax.service.internal.http.ProxyServlet    - GET https://syst-rtc.colruyt.int/ccm/proxy
?uri=https%3A%2F%2Fsyst-rtcjts.colruyt.int%2Fjts%2Fusers%2Fvkamja9%2FsmallPreview&dojo.preventCache=1439455012710HEADER: Accept = */*
HEADER: X-jazz-downstream-auth-client-level = 4.0
HEADER: x-com-ibm-team-scenario = fbc76fb3-72a4-4297-8122-4b53f3fc24f2;name=ccm.web/User%20Profile;extras=/ccm/web
HEADER: Content-Type = application/x-www-form-urlencoded
HEADER: X-Requested-With = XMLHttpRequest
HEADER: Referer = https://syst-rtc.colruyt.int/ccm/web
HEADER: Accept-Language = en-IN
HEADER: Accept-Encoding = gzip, deflate
HEADER: User-Agent = Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; rv:11.0) like Gecko
HEADER: Host = syst-rtc.colruyt.int
HEADER: Cookie = com_ibm_team_process_web_ui_internal_admin_projects_ProcessTree_0SaveSelectedCookie=%2F3; net-jazz-ajax-cookie-rememberUserId=; JazzFormAuth=Form; fontSize=fontme; f_logon_info=true|false|false|null; LtpaToken2=it+...Y8=; IV=WxcoKISUjW4rLNNI9pr4dA==; UN=XJgdiWFNMNZLLuNk6uE8YA==; TS=xC8R8tjrc7haEr0JpnT3ntsa3NiOZxIpO7oxIm9D5g13FfynW9mhVjCgt7BdF47Y; ibmredirect=empty; p_tabPageURL=/wps/myportal/intranet/portaal/welkom/!ut/p/a1/04_Sj9CPykssy0xPLMnMz0vMAfGjzOJDXCzMXIzcTA39fZxNDDxDDVwMzS3cDA2cDfXD9aPASpzdHT1MzH0MDNz9gpwNPE2cTIw83J2MDDyNoQoMcABHA_2C7OxAANZAozE!/dl5/d5/L2dJQSEvUUt3QS80SmlFL1o2X1REODZEMkY1MU9MQzQwSVUwRDE3OEYxMEMx/; x-com-ibm-team-scenario=fbc76fb3-72a4-4297-8122-4b53f3fc24f2%3Bname%3Dccm.web%2FUser%20Profile%3Bextras%3D%2Fccm%2Fweb; LtpaToken2=Zzh...tI=; JSESSIONID=000...:-1
HEADER: $WSCS = RC4-SHA
HEADER: $WSIS = true
HEADER: $WSSC = https
HEADER: $WSPR = HTTP/1.1
HEADER: $WSRA = 10.103.66.155
HEADER: $WSRH = 10.103.66.155
HEADER: $WSSN = syst-rtc.colruyt.int
HEADER: $WSSP = 443
HEADER: $WSSI = ftgAADlisKfAhgUV0BT2bCRX6Y5YWFhYG1fMVQAAJ2s=
HEADER: Surrogate-Capability = WS-ESI="ESI/1.0+"
HEADER: _WS_HAPRT_WLMVERSION = -1
Parameter: uri = [https://syst-rtcjts.colruyt.int/jts/users/vkamja9/smallPreview]
Parameter: dojo.preventCache = [1439455012710]

org.eclipse.core.runtime.AssertionFailedException: null argument:The local application's root services could not be fetched, contained invalid content, or was missing the required entry for jfs:oauthDomain
 at org.eclipse.core.runtime.Assert.isNotNull(Assert.java:85)
 at net.jazz.ajax.service.auth.RemoteUser.<init>(RemoteUser.java:42)
 at net.jazz.ajax.service.auth.ContainerRemoteUser.<init>(ContainerRemoteUser.java:27)
 at net.jazz.ajax.service.auth.ContainerRemoteUser.create(ContainerRemoteUser.java:51)
 at net.jazz.ajax.service.auth.RemoteUser.forRequest(RemoteUser.java:82)
 at net.jazz.ajax.service.auth.AuthenticatingClientService.getRemoteUser(AuthenticatingClientService.java:153)
 at net.jazz.ajax.service.internal.http.ProxyServlet.service(ProxyServlet.java:38)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
 at net.jazz.ajax.servlets.LoggingHttpServlet.service(LoggingHttpServlet.java:35)
 at org.eclipse.equinox.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:61)
 at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:126)
 at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:60)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
 at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
 at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:74)
 at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1230)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:779)
 at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
 at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
 at com.ibm.team.repository.server.servletbridge.BridgeFilter.processDelegate(BridgeFilter.java:165)
 at com.ibm.team.repository.server.servletbridge.BridgeFilter.doFilter(BridgeFilter.java:198)
 at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
 at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
 at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:960)
 at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1064)
 at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87)
 at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:914)
 at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1662)
 at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:453)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:515)
 at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:306)
 at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:84)
 at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
 at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
 at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
 at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
 at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
 at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
 at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
 at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1702)


Comments
Taki Nakajo commented Aug 13 '15, 11:01 p.m. | edited Aug 13 '15, 11:03 p.m.
Based on the error message 'The address you are trying to reach is invalid. Redirecting to project list.', I assume you have the error only when you access to the project 'webm'?

To clarify your situation, can you tell the followings:
  • Does the error happen only when you access to the project 'webm'?
  • Does the error happen on any client browser/machines?
  • Does the error happen even on a browser on the server machine?
  • Does the error happen on RTC Eclipse client?
  • How many project area do you have?
  • Does the error happen when you access to the other project?

Taki Nakajo commented Aug 13 '15, 11:03 p.m.
  • Has the error started since you completed upgrading to 5.0.2?
  • Does the error happen when you access the project list page?(https.../ccm/web#action=jazz.viewPage&id=com.ibm.team.process.projectAreaList)
  • Does the error happen when you access the ccm admin page? (https.../ccm/admin#action=jazz.viewPage&id=com.ibm.team.repository.server)

satish chandra commented Aug 14 '15, 3:22 a.m.

Taki,

Does the error happen only when you access to the project 'webm'? 
=> Yes when I navigate https://syst-rtc.colruyt.int/ccm/web only the error appears and disappears immediately as it navigates to projects list

Does the error happen on any client browser/machines?  
=> Yes It happens in all client browser machines

Does the error happen even on a browser on the server machine?  
=> Its linux machine where rtc is installed.


Does the error happen on RTC Eclipse client?  
=> I don't see this situation in eclipse client

How many project area do you have?
=> Currenlty I have 70 project areas. 

Does the error happen when you access to the other project?
=> When I go to project dashboard and type the url mentioned above it shows the error again



satish chandra commented Aug 14 '15, 3:22 a.m.

Has the error started since you completed upgrading to 5.0.2?
=> Yes
•Does the error happen when you access the project list page?(https.../ccm/web#action=jazz.viewPage&id=com.ibm.team.process.projectAreaList)
=> I see the same error
 
•Does the error happen when you access the ccm admin page? (https.../ccm/admin#action=jazz.viewPage&id=com.ibm.team.repository.server)
=> No

One answer



permanent link
Donald Nong (14.4k314) | answered Aug 13 '15, 11:51 p.m.
I suspect that your JTS server was having some trouble. Checked the jts.log file for more details. You can also try to access the below two URLs (extracted from the error messages that you posted).

https://syst-rtcjts.colruyt.int/jts/discovery?type=http%3A%2F%2Fjazz.net%2Fns%2Fui%23HomeMenu&scope=includeExternal
https://syst-rtcjts.colruyt.int/jts/users/vkamja9/smallPreview

The responded content (being displayed or downloaded) should be in XML format. Otherwise, you need to check the JTS server as suggested earlier.

I'm also interested in the "/wps/myportal/intranet/..." cookie displayed in the error message. What kind of SSO implementation are you using? We have seen some very strange behaviors with not-so-well-implemented SSO solutions, so it is worth checking in this area as well.

Comments
satish chandra commented Aug 14 '15, 3:30 a.m.

Donald,
using the link you mentioned a xml is opened.


Donald Nong commented Aug 16 '15, 7:59 p.m.

I forgot to mentioned that the verification should be done on the machine where CCM is installed. But if you are still stuck, I suggest you contact IBM Support so that a more proper investigation can be carried out.

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