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question asked: Jul 01 '15, 7:03 a.m.
question was seen: 2,659 times
last updated: Jul 03 '15, 8:49 a.m.

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RTC themes not working

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Tojan John (117●24●76) | asked Jul 01 '15, 7:03 a.m.
 I am trying themes configuration on RTC5.0.2. I tried using customHTMLExampleRTC theme downloading from site. It is working fine. But if I unzip and zip it (without making any change to file) and upload the newly zipped file, it is not showing up anything.

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Ralph Schoon (63.1k●3●36●46) | answered Jul 01 '15, 7:10 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Consider trying another zip tool. E.g. 7Zip has always worked very well for me, the built in windows zip does not work very well.
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Ralph Schoon commented Jul 01 '15, 7:12 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Another thought: check the encoding of the files and if they change due to unzip and zip. Try using Eclipse, set the workspace to UTF-8 try to unzip the files.

Tojan John commented Jul 03 '15, 8:49 a.m.

 Hi Ralph,

Thank you. Using eclipse, themes working as expected.

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Alexandre Stegani (866●4) | answered Jul 01 '15, 10:25 a.m.
Another tip is to keep the exact same folder structure when zipping the files again. e.g. do not create any subfolders

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