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question asked: Jun 12 '15, 11:10 a.m.
question was seen: 3,000 times
last updated: Aug 08 '22, 8:34 a.m.

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Resolved by and Resolved date not being set when transition to the resolve state

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nannette Mori (50●4●64) | asked Jun 12 '15, 11:10 a.m.
The RTC attributes Resolved by and Resolved date are not being set when work Item transitioned to the resolved state.

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Geoffrey Clemm (30.1k●3●30●35) | answered Jun 13 '15, 11:43 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Those attributes should be set, unless your admins have done something strange to your Process Template.   You'll probably need to work with Rational Support to track this down
nannette Mori selected this answer as the correct answer
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nannette Mori commented Jun 18 '15, 5:42 p.m.

how do those attributes get populated, are they automatically populated at a certain state? 

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Mike Ballard (68●1●6●10) | answered Jun 20 '15, 12:18 p.m.
Verify that the Resolved state is in the "Closed" State Group. 
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Carlos Isacovich commented Aug 08 '22, 8:34 a.m.

Excelent Mike! I faced the same problem and solved it with your post.

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