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Can I use email to create work items?

Joshua Matthews (1111) | asked Jun 09 '15, 10:12 a.m.
I am new to RTC and this forum, so please excuse the question if it has been asked and answered before.

I am setting up a new installation of RTC and one of our project teams has asked how they use email to create work items. I have looked through the documentation but can't find anything, which might answer the question right there.

Is this available, have I missed it in the docs?

We have installed 5.0.2, by the way.

I'll take a look at 6.0 RC1 in case there is any mention there.


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Ralph Schoon (63.1k33646) | answered Jun 09 '15, 11:50 a.m.

there is nothing built into the product support. A partner CM-Logic has an email reader product called JazzConnect-EMAIL ( ) It has support for numerous use cases with email.

Stephen Toop commented Jun 11 '15, 9:57 a.m.

 Thanks for Ralph for the mention.

Joshua if you want to know more about our product please let me know.

Stephen Toop
CM-Logic Ltd

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