It's all about the answers!

Ask a question

Can I use email to create work items?


Joshua Matthews (1111) | asked Jun 09 '15, 10:12 a.m.
I am new to RTC and this forum, so please excuse the question if it has been asked and answered before.

I am setting up a new installation of RTC and one of our project teams has asked how they use email to create work items. I have looked through the documentation but can't find anything, which might answer the question right there.

Is this available, have I missed it in the docs?

We have installed 5.0.2, by the way.

I'll take a look at 6.0 RC1 in case there is any mention there.

Thanks

One answer



permanent link
Ralph Schoon (63.1k33646) | answered Jun 09 '15, 11:50 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
 Joshua,

there is nothing built into the product support. A partner CM-Logic has an email reader product called JazzConnect-EMAIL ( www.cm-logic.com ) It has support for numerous use cases with email.

Comments
Stephen Toop commented Jun 11 '15, 9:57 a.m.

 Thanks for Ralph for the mention.

Joshua if you want to know more about our product please let me know.

Stephen Toop
CM-Logic Ltd

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.