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ID CRRRW7323E errror


Harish C (646) | asked Mar 13 '15, 6:36 a.m.
edited Mar 13 '15, 6:37 a.m.
HI,
    When i tried to add an artifact in a module by clicking on the 'create new artifact' link which appears in an empty module, i encountered with the error given below.
"The artifact creation form cannot be displayed. 
ID CRRRW7323E  The artifact creation form could not be loaded due to an error.
_36[0] is undefined"
What would be the exact reason and how to resolve the error?



2 answers



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Mike Jaworski (1.4k6) | answered Mar 13 '15, 8:13 a.m.
JAZZ DEVELOPER
Harish,

What version of RRC/DNG are you using? Also, what web browser are you using? I want to say that I've seen similar issues when using 4.x versions of the product through a Chrome browser ... Have you tried using a different browser?

Mike

Comments
Harish C commented Mar 14 '15, 12:33 a.m.
Hi Mike,

 I am using 5.0.2 version of DNG and the browser is Mozilla Firefox.


-Harish


Mike Jaworski commented Mar 17 '15, 10:31 a.m.
JAZZ DEVELOPER

 Harish, Have you tried using another browser? Also, have you tried clearing your browser cache and cookies to see if this helps the issue?


Mike


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Lawrence Smith (3764) | answered Mar 13 '15, 7:59 a.m.
JAZZ DEVELOPER
What is the context of the request?

If the module is added via extension point in a plug-in.xml...
 <extension point="net.jazz.ajax.ajaxModules">
    <ajaxModule id="com.ibm.team.workitem.WorkItemGadget"
      widgetClass="com.ibm.team.workitem.web.ui.internal.module.WorkItemGadget"
      internalPathInfo="/">
           <requiredProperty
             id="net.jazz.ajax.service.rootServicesProp">
       </requiredProperty>
    </ajaxModule>
  </extension>
 
Then the referenced class must be in your class path.

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