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can a existing database be pointed to RTC database?

Pravin Patil (104145134) | asked Mar 04 '15, 2:14 a.m.
We have an existing system in place for defect and change management. Is it possible to make RTC point to this database so that the existing defects, change requests, can be used via RTC? And terminate the existing system?

Abraham Sweiss commented Mar 04 '15, 9:35 a.m.

Hi pravin,
Please provide details of the old defect tracking system and the version of RTC

Pravin Patil commented Mar 05 '15, 12:13 a.m.

 Hi Abraham, the old defect tracking system is "Merant Tracker". All the defects and Change Requests from this system are to be migrated to RTC.

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Geoffrey Clemm (30.1k33035) | answered Mar 05 '15, 12:24 a.m.
You would need to export the defect and change request records from the old defect tracking system, and then use a script to massage the resulting file into the CSV (common separated value) format that RTC can import.  For details on this format, search for "importing work items" in your RTC on-line help.  For example, in 5.0:

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Abraham Sweiss (2.4k1331) | answered Mar 05 '15, 10:06 a.m.
Hi pravin,
Short answer.  No, RTC can not point to the other defect database.

There are possibly two options in addition to Geoffrey's
1. See if there is a third party tool that will sync the two repos
2. Create an application using the API from both RTC and merrit to sync the repos

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