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Unable to logging on local Jazz Team Server e.g. localhost:9443/ccm/admin

Kishore Kushwaha (623) | asked Jan 13 '15, 7:21 a.m.
edited Jan 13 '15, 7:24 a.m.
I setup the Jazz Team server on my local machine, and setup the all configuration first 
time by ADMIN/ADMIN profile. and then created a user 'kishore74lko' as a administrator. 
for sometime, It was working correctly, after when the user profile is 'archived' 
(accidentally) by the RTC client eclise. now I am unable to do any thing, and

We're Sorry...

The user kishore74lko is not authorized to access Jazz Team Server Admin UI.
CRJAZ2611E The user "kishore74lko" is archived.

Could you please, tell me how can I restore the previous setting?? or enable my user name as a admin???

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Abraham Sweiss (2.4k1331) | answered Jan 13 '15, 8:35 a.m.
Hello Kishore,

I am going under the assumption that the Tomcat registry is being used and that there are no other users configured to access the server.  If the latter is false, then have one of those users log in and unarchive the userID.

I would try the following.
1. stop the server
2. Go to the CLM_Install_root/server/conf/jts directory
3. Open the file and locate the following entry
4. set this value to true
5. I would think you should be able to log in with the default ADMIN/ADMIN user once the server is restarted.
6. IF you are able to log in, then unarchive the userID.

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