could not set the attribute value while work item import in RTC
Hello ,
We have exported the work items using internal id in RTC. And we are trying to import using only the default attributes except 2 attribute values called " phase detected" & "phase injected". But while import its throwing the following error though we are providing the exact values in above attribute columns as per the preconditions of process template all the work item kept under "open" state. Hence the mandatory fields including above attributes are provided with proper values. Errors thrown while import on the above attribute columns are. "Could not create the work item from : Attribute 'Attribute Phase Detected ' not set. Problem The 'Phase Detected' attribute needs to be set (work item <03:40:24>). Reason All workitems require at minimum a summary and a category be provided. Additionally, depending on workitem and status, additional fields may be required as indicated by the asterisk. And we verified all the preconditions like permission to the user performing this having Admin with all procss roles assigned. So could some body suggest me where we are doing wrong. Thanks in advance... |
Accepted answer
Well , you can debug step by step
Take the Backup of the Process . Next Open the Project -->........--> Operation Behavior--> Select Save WorkItem Server --> Select "Required attribute for Types and State" for a workitem type --> Edit --> Unselect all Check Box [[ Please Note down what you are unchecking ]] --> SAVE So you do not have any Mandatory field Now Import only one Row from the csv file [[ the Original CSV keep a Backup with all rows ]] for the same workitem type Since that workitem type now does not have any mandatory fields -- it is expected that the import will pass . It will also indicate if passed that csv file is OK . Make sure that datatype in csv column is same as in attribute type ( vice-versa ) If ok -- may import the full. Should test first in demo project using the same process as in actual. Thanks PKC Prasanta Kumar Chaudhuri Ashwath G selected this answer as the correct answer
|
One other answer
|
Hello Prasanta,
Thank you. Solution worked. Ashwath. |
Your answer
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.