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Word / Excel Plugin download problem

Peter Storey (1137) | asked Dec 18 '14, 4:45 a.m.

Hi all,

I am having great difficulty trying to download the Word / Excel plugin. I am asked by the browser if I wish to download the file , I accept, but then nothing happens. I assumed this may be a firewall restriction, but have tried on different machines and I'm getting the same behaviour (for all versions of the Word / Excel plugin)

Does anyone know how I can get around this issue please?

Many thanks,


2 answers

permanent link
Peter Storey (1137) | answered Dec 18 '14, 7:42 a.m.

Hi I'm using the below link

Browser Version is IE8

Is there an alternitive location available that I could use to download the plugin?

Many thanks,

permanent link
Reshma Ratnani (1.1k1) | answered Dec 18 '14, 4:57 a.m.
Hi Peter,

This could be a browser issue also. Try changing the browser.
Which link are you using to download the utility?

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