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question asked: Dec 08 '14, 10:58 a.m.
question was seen: 5,091 times
last updated: Dec 08 '14, 11:53 a.m.

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Eclipse Client - Cannot Connect To Repository

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David Barry (6●1●1) | asked Dec 08 '14, 10:58 a.m.
I am using Eclipse client 5.0.2  (2014.12.8.135352) on Windows 7 and I am trying to connect to the sandbox repository I have created on jazz.net but I am getting the error message below:

Error:
Cannot Connect to Repository
CRJAZ2385E Cannot connect to the repository at URL "https://jazz.net/sandbox01-ccm", because the network stated that the host is invalid or unknown.

Repository:
 https://jazz.net/sandbox01-ccm

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Ralph Schoon (63.1k●3●36●46) | answered Dec 08 '14, 11:07 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Can you connect to the repository using a browser?

I would assume there is a network issue or the host is down.
Comments
David Barry commented Dec 08 '14, 11:16 a.m.

 Yes, I can connect fine through the browser. Any suggestions to start debugging?

Ralph Schoon commented Dec 08 '14, 11:19 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Do you have set any proxy settings on the machine? If you create a new workspace, does that work?

David Barry commented Dec 08 '14, 11:39 a.m.

Yes we are behind a proxy. We use an automatic configuration script in Internet Explorer. Do I need to manually define proxy settings in RTC?

Ralph Schoon commented Dec 08 '14, 11:46 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

If you have previously been able to reach the repo, then this might not be the problem. If you try it for the first time I would consider this a likely root cause for the issue.

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David Barry (6●1●1) | answered Dec 08 '14, 11:53 a.m.
I've solved it now. I had to manually define the IP and port of our proxy in Internet Explorer rather than relying on the config script.

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