It's all about the answers!

Ask a question

how does "duplicate of/duplicated by" links affect severity and subscribers?


Binoy D'costa (9532437) | asked Oct 08 '14, 4:50 p.m.
Does adding a "duplicate of" link in a workitem change severity and subscribers in the original workitem? A user experienced this issue in CLM5.0 env.

Thanks,
Binoy

One answer



permanent link
Susan Hanson (1.6k2201194) | answered Oct 08 '14, 4:58 p.m.
I've seen this also.  For subscribers, I think it adds all of the subscribers.  For the severity, I assume it only would make the severity "higher".  For example, if I have a sev 2 and a sev 3 (where 2 is higher/more critical than 3), then if I dup the sev 2 to the sev 3, I would expect the sev 3 to be changed to a sev 2.  If I go the other way, dup a sev 3 to a sev 2, I would NOT expect RTC to make the severity lower.

Although this is just my guess .. I can't find any documentation to support it.

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.