[closed] CLM RTC/DNG 5.0 Eclipse Client, Blank Dialog Box when performing "Implements Requirement" Link
Brad Barker (21●3●3)
| asked Sep 04 '14, 1:42 p.m.
closed Sep 26 '14, 8:08 a.m. by Rosa Naranjo (2.9k●1●16●23) Running CLM 5.0 with RTC and DOORS NG. In RTC Eclipse Client, performing an "Implements Requirement" link, the Dialog box that should show DNG - RM, is totally blank. I looked at the web broswers (Since RTC opens a web browser window for this) and have tried different ones with no luck. Any Ideas what setup is not correct, the web client works fine. Thanks in Advance |
The question has been closed for the following reason: "The question is answered, right answer was accepted" by rnaranjo Sep 26 '14, 8:08 a.m.
Accepted answer
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Rosa,
We did solve this one. The URL to RM was not getting by our proxy in the System Default Web Browser. Thanks, Brad Rosa Naranjo selected this answer as the correct answer
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One other answer
Brad
As Donald said, there are a number of dialogs that pop-up asking for you to login and also the SSL certificate pop-up. We can't really proceed without knowing what dialog is up. I just tried it with a RTC 4.0.6 eclipse client connecting to my 5.0.1 server where I have a Money that Matters sample project setup and the dialog works just fine. |
Comments
There are a few dialog boxes popping up for such an operation, which dialog box is blank? If the SSL certificate of your CLM server is not trusted (e.g. self-signed), you should get a security alert before getting the user login page of DOORS NG. Did you get such alert?