It's all about the answers!

Ask a question

Problem communicating with the IBM Rational Reporting Server - RRDI


Nikhil Vipradas (111214) | asked Jul 24 '14, 9:39 a.m.
Hello Team

We have installed RRDI 2.0.6 for CLM 4.0.6. Now I am integrating them.
Now I am facing one strange issue.
I am able to import sample reports in CCM (Shared Reports)  successfully but I am not able to run the report and getting below error when I ran it :

Problem communicating with the IBM Rational Reporting Server. Check network connectivity and ensure the server location is properly set in the Advanced Properties page.

I have made reporting URL entry in Advance Properties for jts , ccm and qm as below :
http://ratsuite198-rrdi.sby.ibm.com:9080/reporting/servlet/dispatch for Field "Reporting Server URL".

Can you please guide me to fix the issue ?

Thanks in advance.

Comments
Krzysztof Kaźmierczyk commented Jul 24 '14, 9:49 a.m.

Hi Nikhil,
Did you have a chance to trying to open your RRDI server address from web browser located on server machine? That might be a problem.

One answer



permanent link
Kevin Ramer (4.5k8183200) | answered Jul 24 '14, 10:40 a.m.
The URL should end with /reporting, I think.

There is also the concern of having the JTS's  SSL certificate known to the RRDI side.
http://pic.dhe.ibm.com/infocenter/rentrpt/v1r1m1/index.jsp?topic=%2Fcom.ibm.rational.raer.install.doc%2Ftopics%2Ft_import_sign_cert_ri.html

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.