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RTC and Buildforge build integration - build never ends and no progress information

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Marco Valerio Way
JAZZ DEVELOPER (50●8●9) Jul 22 '14, 12:02 p.m.
Hello,

we are facing problem to have the build results back from Buildforge after a build request from RTC.
The build starts correctly and everything goes well in Buildforge, but into RTC the build request remain in "in Progress" state and never ends.
Do anyone knows where the information about the status of the build request are exchanged between the two tools? We didn't find any error message into the RTC or Buildforge logs

Thanks for any suggestion.
Marco

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Spencer Murata
FORUM MODERATOR / JAZZ DEVELOPER Jul 22 '14, 1:42 p.m.
The problem at its root is the Event Poller Task is not finding the event needed to close out the job.  You will need to turn on the Build Forge debug in the log4j under the build section and collect the ccm.log and see what you get. ~Spencer 

Marco Valerio Way
JAZZ DEVELOPER Jul 24 '14, 8:29 a.m.
Hi Spencer, thank you for the suggestion to activate the debug level for the build. At the end of the steps are: - Build tag: BUILD_262 User uuid: ee9786590c5a1000fead576a2dc72dc7 - Connection returned from pool for key: rationalbuildforge.inail.it:3966:rational:fGtdTHzhEB2qhIZHiC9JRg==:bfBuildPollerThread = com.buildforge.services.client.api.APIClientConnection@66586658 Connection returned from pool for key: rationalbuildforge.inail.it:3966:rational:fGtdTHzhEB2qhIZHiC9JRg==:bfBuildPollerThread = com.buildforge.services.client.api.APIClientConnection@66586658 -lookupBuildRequestAndRun enter getBuildAgentBuildEngineHandles enter queryBuildAgentBuildEngines enter getServerQueryService enter getBuildAgentBuildEngineHandles exit getAgentBuildRequests enter getServerQueryService enter getAgentBuildRequests exit, found 0 requests, took 9 ms lookupBuildRequestAndRun exit .... new loop to find build buil request..... is there something we can check against a correct build ending request? Thanks Marco

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Question asked: Jul 22 '14, 12:02 p.m.

Question was seen: 6,388 times

Last updated: Jul 24 '14, 8:29 a.m.

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