Date & time fields show different values between views.

Sanjeev Kulkarni (33●16●21) | asked Jul 10 '14, 4:49 a.m.
edited Jul 10 '14, 5:10 a.m.

RTC version: 4.0.5
Server Location: Germany
RTC is accessed in Germany & India

Date & Time fields of workItem show different values between views.
Steps to reproduce:
-------------------------
1. Work item is created in Germany at Timestamp [March 4, 2014, 03:43:43 AM]
2. When the same work item is accessed in India created date is displayed as [March 4,2014, 07:13:43 AM] -- This is quiet understandable due to the fact that there exists time difference.
3. Search for the work item in India and in the search results hover on the work item, created date is displayed as [March 4, 2014, 03:43:43 AM].

Basically when the work item is opened as main page in Web Client, Date & time fields are processed to display values respective to the timezone set in profile but when you hover over the work item in search result/query result (quick view) then it directly shows the values in database and no processing takes place.

Is it possible to show processed values according to timezone in the quick view?

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permanent link

Rohit Balduwa (945●3●11) | answered Jul 10 '14, 6:25 a.m.

Hi Sanjeev

Please see a previous jazz forum discussion:
https://jazz.net/forum/questions/76312/rtc-server-timezone-in-was?page=1&focusedAnswerId=76313#76313

If this answers your question please mark it as accepted.

Comments

Sanjeev Kulkarni commented Jul 10 '14, 10:18 a.m.

Hello Rohit,

Jazz link suggested by you doesn't answer my question.

I am interested in knowing how to enable processing of Date and Time fields in quick views (shown when hovered on work items - search/query results). Currently when we hover on work item values from database is displayed, immaterial of time zone set in work environment under user profile.

Currently when work Items are accessed in India
View 1: Work item opened as main page - Date and Time fields are processed. processed value is displayed. [Creation Date: March 4,2014, 07:13:43 AM]
View 2: Hover on Work item in search results display Date and Time fields directly without any processing. Values from database are displayed. [Creation Date: March 4, 2014, 03:43:43 AM]

It's all about the answers!

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Date & time fields show different values between views.

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