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How do you modify an overdue approval if you cannot see it in the approvals tab?

I was subscribed to an approval on a work item that had a due date assigned however I keep getting emails that it's overdue but the approval is not there to change.
I see in the work item history that an approval was set with a due date, but on the "Approvals" tab it's just not listed.

Has anyone run into this or have any tips on how to repair it?

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Web or eclipse ui? Did u try the other ui just in case? 

Web or eclipse ui? What version? 

I cannot see the approval in either (UI/Eclipse). The person who created the work item is an archived user. On the approvals tab I do not see the approval, but can see it under the "History" tab

Here's the message/email I receives:
Subject: Overdue 'Review' request: 'Review of ant file' (work item 5215)

ID: 5215    Open in web browser

Type: Enhancement
Summary: Rework ant build file in order to this product using source management
Team Area: Team - Java API
Filed Against: Java category
Status: Ready for QA


The 'Review' request 'Review of ant file' is overdue since June 1, 2012

Right now, I believe I am at 4.0.1 but I will be checking that once I am at the machine again.
 

 I cannot see the approval in either (UI/Eclipse). The person who created the work item is an archived user. On the approvals tab I do not see the approval, but can see it under the "History" tab


Right now, I believe I am at 4.0.1 but I will be checking that once I am at the machine again.



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 Hello Daniel,
if you can not see the approval - consider it's removed.

I found a couple of similar defects:

However, they were closed as remind, as problem stopped occurring.

do some update to the work item
Check your server version.
Possibly restart your server. 

Keep us informed.
Thanks

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  • I did an update to the work item and it still exists.
    • My server version is 4.0.1
  • I attempted a restart over the weekend and still seeing it.

    Any other thoughts?

 Hello Daniel,

I would invite you to open a PMR so we can investigate your issue

Thanks,
Eric

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Question asked: Jun 05 '14, 11:33 a.m.

Question was seen: 3,809 times

Last updated: Jun 25 '14, 2:44 a.m.

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