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Can I tell how many users are logging in with older client versions?


Nick Edgar (6.5k711) | asked Jun 01 '14, 9:38 a.m.
JAZZ DEVELOPER
At the RTC VoiCE session at Innovate this year, a question came up about how to track which users are running clients whose version is older than the RTC server's.

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Glenn Jones (122) | answered Sep 23 '16, 4:22 p.m.
Too bad you don't know if you have 80 machines each logging in once or 1 machine logging in 80 times :(

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Kevin Ramer commented Sep 26 '16, 4:12 p.m.

Associating IP to User was done if one enabled the Valve in Tomcat that logs access.  WebSphere one can enable NCSA Http logging, but it is bereft of the ID that logged in.   WebSphere auditing can track logins and a given IP, but that doesn't include information about the client version ( nor did tomcat logs )

One could be "brutal" and set the client compatability to "strict" and see who complains :-)


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Glenn Jones (122) | answered Sep 23 '16, 3:59 p.m.
Are those stats unique per IP address?

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sam detweiler commented Sep 23 '16, 4:06 p.m.

No.. the IP address is not available at the point where these stats are collected


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Sterling Ferguson-II (1.6k14288273) | answered Jun 01 '14, 10:57 p.m.
Sounds like a great enhancement...


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sam detweiler (12.5k6195201) | answered Jun 01 '14, 7:15 p.m.
 Sadly, u still can't get to userid or machine name.

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Nick Edgar (6.5k711) | answered Jun 01 '14, 9:44 a.m.
JAZZ DEVELOPER
edited Jun 01 '14, 9:45 a.m.
A section showing the number of logins for each client version is available in the counters report page at: 
  [yourRTCServer]/service/com.ibm.team.repository.service.internal.counters.ICounterContentService
in the 'Compatible client logins' section.

For example, the current stats for our self-hosting server in development are:

Compatible client logins

counter   Number of logins
    val max min
4.0   10093 10093 0
4.0.0.1   7 7 0
4.0.1   19 19 0
4.0.2   75 75 0
4.0.3   1016 1016 0
4.0.4   291 291 0
4.0.5   622 622 0
4.0.6   2009 2009 0
5.0   228236 228236 0
totals   242368 228236 0


Note that the counter tracks the number of logins, not the number of users.

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