Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

RTC Defects -- Single verification changes status of whole work item

I have a defect in Resolved/Fixed Status with two pending verifications in the Approvals tab (using web client).

When I change the state of one the Verifications to Approved, the Status of the defect automatically changes to Closed. There is still one pending Verification however, so this is not what I want to happen. I would rather the Status did not automatically change at all, but at least it should not change until all verifications are complete.

So does anyone know why this happening? Or, if there is a way to prevent this behavior? (Using RTC 4.0.4).

Thanks

0 votes

Comments

approvals do not cause state transitions by default.. so, someone must have configured the project  Approval Trackings. 

1 vote


Accepted answer

Permanent link
also re : When I change the state of one the Verifications to Approved, the Status of the defect automatically changes to Closed

This is configurable from Approval Trackings section :
     "Define how an approval state change can trigger a workflow action."

reachable using :

Open PA in Eclipse Client > Process Configuration Tab >Project Configuration > Configuration Data > Work Items > Approval Trackings

Pick a Specific Work Flow > Pick a Specific State under an Approval Kind > Mention the Work Flow Action to trigger to.
david landis selected this answer as the correct answer

1 vote

Comments

Thanks this is helpful. However it looks like there is no option to trigger the specific workflow transition once all verifications are done. Do you know what I mean? The status should automatically change once all verifications are approved.


One other answer

Permanent link
The Precondition :
     Required Approvals
is what you are looking for I believe, which states :
    "Verifies that a work item can only be saved if all required approvals are in the configured state."

here is how you reach to it :

Open PA in Eclipse Client > Process Configuration Tab > Under Team Configuration > Operation Behavior > Work Items > Save Work Item (server) > Select a Role > Preconditions > Add > Required Approvals

hope it helps

0 votes

Comments

Verifies that a work item can only be saved if....

But that sounds like it is meant to prevent saving of work items. My question is about the automatic workflow transitions that are occurring in my project area.

i understand, the verifies ensures all approvals are in place before a transitions to a designated state, say closure... here i was mainly looking at your concern on "atleast it should not change until all verifications are complete. "

i posted another answer giving info on where this auto transition could be configured.. hope that helps... feel free to correct me, if i have missed your requirement... thanks

Ok. But you should still be able to save other changes such as new comments, etc, before the approvals are complete. It sounds like this setting would prevent that, but maybe I'm wrong. I'll experiment later. Thanks for your help.

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 12,017

Question asked: Mar 07 '14, 1:38 p.m.

Question was seen: 6,502 times

Last updated: Mar 07 '14, 3:56 p.m.

Confirmation Cancel Confirm