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question asked: Jan 24 '14, 4:29 a.m.
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last updated: Jan 24 '14, 7:00 a.m.

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jts and ccm logs not longer written

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Georg Kellner (840●3●78●109) | asked Jan 24 '14, 4:29 a.m.
Hi fellows,
some month ago we've changed one of our JAZZ server to run the tomcat as a service.

Since this day, the logs in \IBM\JazzTeamServer3015\server\logs are not longer written.
The Tomcat logs in \IBM\JazzTeamServer3015\server\tomcat\logs are fine.

Environment: JTS&RTC 3.0.1.5
OS: w2k3 R2
Any hintes?

greetings georg.

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Shubjit Naik (1.5k●1●6●13) | answered Jan 24 '14, 6:58 a.m.
edited Jan 24 '14, 7:00 a.m.
Hi George

If the path is not set as Sumant mentions above, then take a look at <JAZZ_HOME>\server\tomcat\bin ... There are few folders created here and some of the logs would be written here once Tomcat is running as a service.

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Piotr Aniola (3.7k●1●17●38) | answered Jan 24 '14, 4:38 a.m.
Hello,

when you run the server from the startup script, (server.startup.bat) the script sets the location of log4j.properties files: set JAVA_OPTS=%JAVA_OPTS% -Dlog4j.configuration=file:///%PATH_URL%conf/startup_log4j.properties and passes it as a parameter to the JVM.

You need to make sure you include a similar parameter in your service configuration, as the server.startup script is not process when running as a service.
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Georg Kellner commented Jan 24 '14, 6:25 a.m.

And how could this look like?
Somehow like this?
Service configuration
Path to executable:
...\server\tomcat\bin\tomcat5.exe //RS//tomcat5 -Dlog4j.configuration=file:///D:/IBM/JazzTeamServer3015/server/conf/startup_log4j.properties

greetings georg.

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Sumant Renukarya (1.1k●2●33●39) | answered Jan 24 '14, 4:38 a.m.
Hello Georg 

I believe you haven't provided the path for the logs when you set Tomcat to run as service? 

 **** 

 If you do not provide paths for the log files, the log files will be written to JazzInstallDir\server\tomcat\bin\logs. 

**** 

http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m2/index.jsp?topic=%2Fcom.ibm.jazz.install.doc%2Ftopics%2Ft_run_rqm64_win_service.html 

 Is this the case? 

Regards 
Sumant

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