exportUsers command results missing "group" column
I have a problem about repotools exportUsers command.
I executed the command at my customer's environment and found that "groups" column was blank for some users.
(It seems that users of specific 2 groups.)
Environment : CLM 4.0.3, Windows 2008 R2, IHS/WAS 8.5.0.2, Oracle 11g, Active Directory
Does anyone have the same situation?
It would be great if anybody tell me where to look at.
Thank you in advance.
2 answers
If you have mapped multiple LDAP groups onto any of your Jazz roles (JazzUsers, JazzGuests....) I would compare the membership of the LDAP groups assigned to users who are missing the group in the exported data to see if one of the multiple groups seems to be the 'primary'.
I would also view those users without an exported group in the JTS/CCM/QM user admin pages to see what Jazz Roles appear (if any).
I do map multiple LDAP groups to Jazz Roles like below.(Names of groups are sample.)
JazzAdmins=Admin C;Admin A;Admin B, JazzUsers=User A;User B;User C, JazzDWAdmins=AdminD, JazzProjectAdmins=AdminD, JazzGuests=User A;User B;User C
It seems that exported data of users of Admin A/Admin B are missing.
Also, Admin B group is sub group of Admin A.
Could you elaborate on the meaning of "to see if one of the multiple groups seems to be the 'primary'." ?
Comments
The "primary" was to rule in a particular group, which it appears you have done. I don't think Jazz authentication can handle ldap sub groups either.
https://jazz.net/forum/questions/133894/subgroup-in-active-directory
https://jazz.net/forum/questions/4476/ldap-auth-with-nested-groups
https://jazz.net/forum/questions/48091/ldap-authentication-with-nested-groups
Do you have multiple applications registered to your JTS ? For example, multiple RTC, RQM.
Thank you for the reply.I really appreciate it.
Yes, I registerd RTC/RQM/RRC to the JTS.
It would be great if you have any other idea about where to look at.
About LDAP subgroup authentication, I actually tried below, but it seems it's not working so I opened a PMR about this.
https://jazz.net/library/article/985