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Jazz Team Server 4.0.2 not starting on Windows 7


Supriya Nandi (133) | asked Dec 23 '13, 8:20 a.m.
Am not able to start the Jazz Team Server 4.0.2 on Windows 7, is it really supported on Win 7?

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Dinesh Kumar B commented Dec 23 '13, 8:58 a.m.
JAZZ DEVELOPER

do you see any errors in the startup logs (catalina logs in case of tomcat and systemOut / systemErr.log in case of WAS setup) 

if there are no errors on the startup and if you are working with a secure setup (https), check if any pop up blocker prevents the certificate acceptance page on your browser

based on what you observe this could be investigated further. 

However, like pointed out by Sumant, you are working with an Unsupported OS for Server.  Windows Server 2008 R2 Enterprise Edition and future OS fix packs are supported for Server Operation System.

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Karl Weinert (2.0k52736) | answered Dec 27 '13, 8:50 a.m.
JAZZ DEVELOPER
We need more details on what you mean by "not starting" but here's a couple things that have caused me problems in the past

1. Tomcat starts then just disappears
https://jazz.net/forum/questions/109259/why-is-my-tomcat-console-dying-just-after-starting-up
The tomcat window should now remain open so you can see any error messages.
If it still does not remain open run server.startup.bat from an existing command prompt started as administrator.

2. Not enough memory. (You will need at least 8 gigs of RAM to run using the default values)
Change these values found near the bottom of the server.startup.bat script
set JAVA_OPTS=%JAVA_OPTS% -Xmx4G
set JAVA_OPTS=%JAVA_OPTS% -Xms4G
....
set JAVA_OPTS=%JAVA_OPTS% -Xcompressedrefs -Xgc:preferredHeapBase=0x100000000
to
set JAVA_OPTS=%JAVA_OPTS% -Xmx2G
set JAVA_OPTS=%JAVA_OPTS% -Xms2G
....
set JAVA_OPTS=%JAVA_OPTS% -Xcompressedrefs

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Gustavo Reis (13927) | answered Dec 23 '13, 10:43 a.m.
Did you tried start the server as administrator? (right click, Run as Administrator)





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Supriya Nandi (133) | answered Dec 23 '13, 9:10 a.m.
getting a lot of access denied error messages on the Tomcat console, but cannot halt the same until the server restarted... end point.

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Gustavo Reis (13927) | answered Dec 23 '13, 8:54 a.m.
Although it is not officially supported, i successfully installed RTC on Windows 7 several times. Always for testing purposes, of course. What problem are you having?

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Sumant Renukarya (1.1k23339) | answered Dec 23 '13, 8:29 a.m.
 Hi Supriya

JTS 4.0.2 server is NOT supported on Windows 7. Only a RTC client running on Windows 7 is supported. 

You can look for the system requirements for CLM/RTC 4.0.2 here:

https://jazz.net/library/article/1109#mozTocId82758

Regards
Sumant

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