It's all about the answers!

Ask a question

Can we set an expiry date on user access?


kuo hao tah (1142830) | asked Dec 17 '13, 6:44 p.m.
Hi There,

Is it possible in RTC to set an expiry date on user access? This would reduce the maintainence overhead on user management, if it was possible.

Thanks,
KH

One answer



permanent link
Ralph Schoon (63.1k33645) | answered Dec 18 '13, 4:42 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi, there is no built in capability and, to be honest, this should also not be done in RTC. If you use LDAP and have temporary users, you could probably manage this in LDAP e.g. with a property at the user and some automation that removes expired users.

You could use some API to Archive users in RTC, if you have the information when to archive them (e.g. combined with LDAP). See https://rsjazz.wordpress.com/2012/10/12/changing-the-jazz-user-id-using-the-rtc-plain-java-client-libraries/ and https://rsjazz.wordpress.com/2013/01/08/maintaing-user-photos-with-the-plain-java-client-libraries/ for the Plain Java Client Library API you could use to archive users.

Again, there is no place in RTC, where you could set the expiration date and you probably would want to create a solution that works against LDAP as well as against RTC, to get rid of the LDAP user, or lock him.

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.