Where are a work item's workflow actions stored in the DW for RRDI reports?
And why does the REQUEST_STATUS (in either request history or request State History) only contains 3 values: Open, InProgress, or Closed. Is it related to what group is associated with a particular workflow state?
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One answer
While reading about metrics, I discover: "There is no work item state group called Resolved. States with the name Resolved are typically added to the Closed state group.
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Your answer
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